Computer Support Technician

5M-Business Faculty

This course is designed to provide the learner with the skills and understanding of the fundamentals of computer systems, hardware and software maintenance, networking, virtualisation and programming. There are considerable employment opportunities in the ICT areas. Graduates who are successful on the course will be well prepared to work in technical support and in troubleshooting a range of hardware issues and problems.

Through a combination of practical and theoretical learning, you will gain experience of computer maintenance, hardware and software system management, and network management. You will learn about programming systems and ICT security. This course encourages you to develop problem solving, communications and team working skills, and opens career pathways in a wide range of ICT and network management industries.

What Makes This Course Special

  • Get ‘hands-on’ experience
  • Learn with expert staff
  • Apply ICT theory to practical tasks
  • Lead your own practical projects in problem solving and solutions
  • Visits & trips
  • Opportunities for step-up to Higher Education courses

Course Content

  • Computer Systems Hardware
  • Networking Essentials
  • Operating Systems
  • Mathematics for IT
  • Programming and Design Principles
  •  ICT Support Policy and Management
  • Communications
  • Work Experience
  • Technical Support – CompTIA A+ credential

Progress to further study and careers including:

  • Network installation
  • Computer maintenance
  • IT Technician
  • CW258 Cybercrime and IT Security
  • CW248/CW217 Information Technology Management
  • CW238 Software Development
  • CW206 Computing – Applications or Programming
  • WD155 Information Technology
  • WD151 Software Systems Development
  • WD161 Computer Forensics and Security


I have had an interest in Computer Systems for as long as I can remember but until now did not have a clear direction in which to pursue a career in IT. I am an early school leaver and like many I thought I missed my chance at participating in a third level degree course. I couldn’t have been more wrong as the teachers here have helped me gain the confidence I needed. I am furthering my education in IT Carlow. – Shane

Entry Requirements


  • QQI Level 5 Certificate in Computer Systems and Networks 5M0536


  • All course fees, from registration to exams and awarding body fees as well as course materials and equipment are covered.
    (see costs, fees and finance)

Garda Vetting
See the Garda Vetting details on the Entry Requirements Page

PLSS Code: 371049

Coordinator: Mary Collins

Course is subject to minimum enrolment. The programme content shown is indicative and is subject to change according to Awarding Body requirements as well as enrolment and resources.