Medical Administration – Hospital and Primary Care

Launch your career in the fast-growing healthcare sector with this dynamic one-year QQI Level 5 qualification. Designed to meet the real needs of today’s medical and dental offices, hospitals, primary care centres and wider healthcare services, this programme provides the specialist skills employers are seeking.

Through hands-on training, learners gain practical expertise in medical office procedures, hospital and primary care administration, and essential business and IT applications used across modern healthcare environments. The course also offers insight into the administrative operations of community health services, private practices, pharmaceutical organisations, research settings, and complementary medicine.

Graduates emerge confident, capable, and career-ready, equipped to secure immediate employment in a broad range of healthcare administrative roles or progress to further or higher education.

What Makes This Course Special

  • Get ‘hands-on’ experience.

  • Learn with expert staff.
  • Step-up to a wide range of Higher Education courses, SETU, DCU, UCD, UL.
  • Teach you the new skills of Medical Office Administration, while acquiring a recognised QQI Level 5 Qualification 5M1997 “Office Administration”.
  • Visits and trips, opportunity to participate in Erasmus+ activities.
  • Enhance your career prospects in securing a medical administrator, HSE, Hospitals, Clerical Officer, office administrator, front line personnel in doctors’ and dental practices.
  • Develop your confidence and accuracy within document production with the assistance of AI and business administration skills.

Course Content

  • Word Processing
  • Information and Administration
  • Text Production
  • Customer Service
  • Work Experience
  • Business Administration
  • Spreadsheets
  • Medical Terminology

Progression
Progress to further study and careers including:

  • Government and publicsector clerical positions
  • Medical and specialist clinics
  • GP and primary care practices
  • Dental surgeries and orthodontic practices
  • Medical administration

 

  • Pharmacy administration and support roles

  • General office administration positions
  • This course also allows access and progress onto degree courses in a range of Irish Higher Education Institutes, progression routes for Business Management Courses.

Testimonial

I studied Customer Service at Carlow Institute with the goal of growing my skills and confidence with working in administration. This course helped me to learn more about the practical side of customer service such as Microsoft Office and the work experience helped me gain valuable experience. Since finishing the course, I’ve begun working as a Civil Servant with the Department of Justice and got a student of the year award from Carlow Institute, it was absolutely, worth it.
Lee

Entry Requirements

Certification

  • QQI Level 5 Certificate in Office Administration 5M1997

Costs

  • You are required to pay the application and registration charges, but your tuition, examination and awarding body costs are free
    (see costs, fees and finance)

Garda Vetting
See the Garda Vetting details on the Entry Requirements Page

PLSS Code: 510273

Coordinator: Miriam Monahan

 
Course is subject to minimum enrolment. The programme content shown is indicative and is subject to change according to Awarding Body requirements as well as enrolment and resources.