Do you need the skills to be efficient, as the point of contact between the manager and internal/external clients? The Executive PA screens calls, organises workflows, directs phone calls and distributes correspondence effectively. Gain the ability and confidence to multi-task, and handle requests and queries in an appropriate and professional manner. Learn vital business skills in managing diaries, scheduling meetings, appointments, and document production.

Learn key practical skills to manage travel arrangements, order supplies, producing accurate Human Resources reports, presentations, briefs, and devise and maintain an effective office filing system.

What Makes This Course Special

• New Course for 2024-25!
• Get ‘hands-on’ experience
• Learn with expert staff
• Excellent progression routes to Higher Education
• Gain real skills in practical projects, problem solving and solutions
• Visits and trips
• Step-up to a wide range of Higher Education courses

Course Content

Progression
Progress to further study and careers including:

Our Students Say

After a 5-year work period, I returned to education and earned a Level 5 Certificate in Customer Service and Office Administration. Feeling the need for change, I found the perfect fit in this course, combining my aptitude for computing and customer interaction. The engaging modules, supported by excellent teachers, provided practical skills and relevant information applicable to the workplace. I highly recommend this course for those interested in professional development. Remember, your opportunities are limitless – seize them! – Brandon

I’m a Carlow Institute – QQI Level 5 Office Administration 2020-2021 graduate student. I’m now studying at SETU – Year 4 of my Bachelor of Business (Honours) in Supply Chain Management. Carlow Institute is a fantastic platform for me to progress to the third level of education with encouragement from Ms Miriam Monahan. I enjoyed college so much as a mature student, and I have received unexpected satisfaction from studying. I am a cabin crew in the summer season and a college student in the winter, which I never dreamt of today’s me 6 years ago. So, stop thinking and take action. Spread your wings and fly, fly high. – Connie

Entry Requirements

• Standard entry requirements.

Certification

• QQI Level 5 Certificate in Office Administration 5M1997
  

Costs

• All course fees, from registration to exams and awarding body fees as well as course materials and equipment are covered.
  (see costs, fees and finance)

Garda Vetting
See the Garda Vetting details on the Entry Requirements Page

PLSS Code: 415871
Coordinator: Miriam Monahan

Course is subject to minimum enrolment. The programme content shown is indicative and is subject to change according to Awarding Body requirements as well as enrolment and resources.